Quality is everyone's business

Soreal’s approach to quality combines health, sales-related and societal concerns. 

Commitments at the heart of the quality approach to better satisfy you
Qualité

Our commitments

  • Breaking new ground by listening to customers and the market
  • Respecting the consumer and being transparent about our products
  • Guaranteeing the customer that we’re in full control of their food safety
  • Being responsive to customer requests and market expectations
  • Ensuring customer satisfaction with our products and services
  • Responding to all customer complaints and requests
  • Ensuring a level of service that ranks alongside the best in the business
  • Working with reliable suppliers and service providers able to meet our requirements
  • Training, creating awareness and empowering everybody in their work
Gilles-Bocabeille

 

Gilles Bocabeille
Fondateur et PDG de Soreal

« I am personally committed to following the regulations relating to hygiene, HACCP, food safety,
the environment and ethics within Soreal »

To achieve these aims, we rely on the IFS framework

IFS

This framework headed up by our Quality Director, Isabelle Samson. 

Download the last IFS Food Certificat

Isabelle Samson

Discover also about innovation and quality

R&D Innovations and Patents CSR
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